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TrustDice Casino
TrustDice Casino

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Responsible gambling

Responsible Gaming at TrustDice

At TrustDice, we prioritize responsible gaming practices to ensure our players maintain control over their betting habits. Our platform offers a range of features and tools to help you set limits, manage your spending, and stay safe while playing.

Setting Limits

You can set daily, weekly, or monthly deposit limits to prevent overspending. These limits can be adjusted at any time through your account settings.

Time-Outs

If you feel that gaming is becoming a problem for you, you can initiate a time-out period. During this time, we'll block access to our platform and all marketing emails will cease. You can choose from the following time-out options:

  • 24 hours
  • 48 hours
  • 7 days
  • 30 days

Self-Exclusion

If you feel that gaming is negatively impacting your life or relationships, you can opt for self-exclusion. This feature completely blocks access to our platform and prevents any deposits or bets from being placed. Self-exclusion periods range from 6 months to permanent.

Session Reminders

We offer session reminders to help you stay on track. These pop-up alerts will display at intervals of 30, 60, 90, and 120 minutes, allowing you to take breaks and reassess your betting habits.

Reality Check

Our reality check feature sends automatic notifications with details about your current gaming session, including the time elapsed, bets placed, and amount wagered. This helps you stay informed and adjust your behavior accordingly.

Loss Limits

If you want to set a daily or weekly loss cap, we can help. When this limit is reached, your account will freeze until further notice. This feature ensures that you don't exceed your budget and maintain responsible gaming practices.

Wager History Logs

Access your detailed wager history logs at any time through your account settings. These records help you track your betting activities and identify areas for improvement.

Behavioral Analysis

Our support team is available to provide personalized behavioral analysis reports. These reports highlight patterns in your spending and betting habits, helping you make informed decisions about your gaming activities.

Cooling-Off Verification

To prevent impulse reversals, we require a 24-48 hour cooling-off period after initiating self-exclusion. This ensures that you have time to reflect on your decision and make changes if needed.

Marketing Blocked During Exclusion

During any exclusion period, all marketing emails will cease. We prioritize responsible gaming practices and want to ensure that our players receive the support they need during this time.

Additional Support Resources

We provide links to external resources for those struggling with problem gaming:

  • International Resources
    • Gamblers Anonymous (USA)
    • National Council on Problem Gambling (Canada)
    • Gambling Therapy (Global)
  • European Resources
    • SOS Joueurs (France)
    • Spielsucht-Hilfe (Germany)
    • NCPG UK (United Kingdom)
    • Federación Española de Jugadores de Azar (Spain)
  • Poland-Specific Resources
    • National Problem Gambling Helpline (Poland)
    • Centrum Zdrowia Psychicznego (Mental Health Center)
    • Liga Przeciwko Hazardowi (Anti-Gambling League)
    • Anonimowi Hazardziści (Gamblers Anonymous Poland)

Remember, responsible gaming is a collective effort. We're here to support you every step of the way.

Additional Tools and Features

  • Financial Controls: Withdrawal-only mode restricts new deposits while allowing payouts.
  • Family Tools: Grant trusted contact emergency access to your account (optional).
  • Compliance Standards: Meets CGA, GCB, and AML/CFT requirements.